(Licensed to practice only in Texas)

Areas of Practice
Privacy & Information Management, E-discovery, and Technology, E-business & Digital Media

Representative Experience

Privacy & Information Management

• Co-author of Privacy Law, a legal treatise published by American Lawyer Media/Law Journal Press, December 2006

• APEC Data Privacy Subgroup – private sector adviser to United States Delegation

• Development of record management programs, including retention schedules, policies, procedures, training modules and assistance with email and record management technology selection and implementation

• Develop privacy polices to assure compliance with federal and state privacy and data security laws and regulations, EU Privacy directives, and Canadian privacy legislation

• Privacy audits and assessments

• Data breach notification programs

E-discovery

• Develop and implement preservation notice guidelines and processes, including for global pharmaceutical, financial and energy companies

• Litigation readiness assessments and programs

• Advise as to duty of preservation and avoiding sanctions under new Federal Rules of Civil Procedure

Technology, E-business, & Digital Media

• Draft online privacy policies, web site terms and conditions, and corporate blog policies

• Advise clients regarding CAN-SPAM and similar state statutes

• Draft and negotiate agreements for the distribution and acquisition of hardware and software

• Negotiation of telecommunication service contracts

Prior Experience
Co-founder, E-discovery & Information Management Practice, Fulbright & Jaworski LLP, Austin, Texas

Information technology attorney, McCarthy Tétrault, Alberta, Canada

In-house counsel, TELUS Corporation, Alberta, Canada

Publications and Presentations
Charlene has lectured and published widely in the areas of Records Management and E-Discovery, Technology and Internet law including publication in Corporate Counsel Weekly, Corporate Secretary, Dow Jones, Digital Discovery & e-Evidence, Computerworld, Texas Lawyer, and Intellectual Property & Technology Law Journal. She has been interviewed and featured in the media, including the ABA Journal, Forbes.com and Lawyer’s Weekly.

Recent Publications
"U.S. Safe Web Act of 2006," Cyberspace Lawyer, January 2007

“E-mail Management Software: The Panacea We’ve All Been Waiting For?,” Digital Discovery & e-Evidence, January 2006

"What Directors Need to Know About Document Retention," Directorship, October 2005

"E-mail Headlines and Headaches: Is There a Technology Cure?" Dow Jones Corporate Governance Newsletter, September 14, 2005

"When Corporate Records Run Amuck, So Does Justice," Corporate Counsel Weekly, July 27, 2005

Recent Presentations
“Protecting Consumer Data & Managing Disclosure: Security & Litigation,” Kroll On-Track, Boston, MA, March 15, 2007

"The New Federal Rules on Electronic Discovery: Is Your Records Management Program Ready?," GWDC ARMA Chapter Meeting, January 17, 2007

“The Impact of the New Federal Rules on Records Management," DC Chapter of ARMA, International, January 16, 2007

“An Approach to Email & E-Discovery: Information Lifecycle Management," Greater Seattle Chapter of ARMA, International, January 4, 2007

“Records Management: The Front End of Electronic Discovery," LegalWorks Electronic Discovery and Records Retention Conference, December 7, 2006

“E-mail and E-Discovery: An Integrated Records Management Solution,” ARMA International Conference 2006, San Antonio, TX, October 23, 2006

“How Recent Court Cases Impact Records Management in Law Firms,” ARMA International Conference 2006, San Antonio, TX, October 22, 2006

Faculty, West LegalWorks, 10th Annual Electronic Discovery and Records Retention Conference New York, NY, October 10, 2006

“E-discovery – Planning for a Large Review,” IQPC’s 2nd E Discovery Conference, New York, NY, September 18-20, 2006

"Being Proactive: Developing a Plan for Electronic Discovery," Mealey’s Email Discovery & Retention Policies Conference, New York, NY, March 30, 2006

"Managing Documents in Connection with a Merger or Acquisition," E-Discovery Preparedness for Pharma, New York, NY, March 27, 2006

Click here to view the full listing of publications and presentations.

Professional Memberships and Activities
Asia-Pacific Economic Cooperation (APEC) – Data Privacy Subgroup - US Delegate

The Association of Records Managers and Administrators, Inc. (ARMA), E-discovery Advisory Group

The Electronic Discovery Reference Model (EDRM) Project

International Association of Privacy Professionals (IAPP)

The Sedona Conference

• Working Group on Best Practices for Electronic Document Retention and Production
  
• Special Project Team on Email Management and Archiving

Founder of Central Texas Chapter of LES (Licensing Executives Society)

Selected to "Rising Stars" and “Super Lawyers,” Texas Monthly magazine, July 2005

Education
LL.B., University of Manitoba, 1991