Gerald Glover III

Professional Staff

Client Experience Manager

I want to help you optimize your time and get to your highest and best use.

Gerald Glover enjoys designing solutions that let DWT attorneys combine many work streams into a single process and then add greater value to the client relationship. As a member of the De Novo team, Gerald analyzes legal work to look for opportunities for process improvement. His projects range anywhere from a low-cost solution to gather employee declarations to a high-value solution automating a Fortune 500 law department’s legal contracts.

Practice Highlights

Licensing survey

Designed a process to validate licensing requirements in 30 countries for an international news provider.

Heat map visualization

Created a series of interactive visualizations to help attorneys determine where intellectual property is protected.

Recruiting analytics

Analyzed internal human resources data in order to improve the firm’s law student recruiting efforts.

Admitted to Practice

Massachusetts, 2015

Education

J.D., Law Technology and Innovation Concentration, Suffolk University Law School, 2015, with distinction
- Director, Appropriation Committee, Student Bar Association
B.A., Ursinus College, 2012

Professional Recognition

- Certified ScrumMaster, Scrum Alliance, 2016
- Legal Lean Sigma Yellow Belt, Legal Lean Sigma Institute, 2014
- Pro Bono Service award for the Day Division
- Scales of Justice award

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