The Telephone Consumer Protection Act (“TCPA”) presents another challenge as health care providers continue to engage patients and seek to meet Meaningful Use reminder objectives. Over the past year, there have been several class action suits alleging pharmacies’ prescription refill reminders violated TCPA. One federal trial court recently opined that if the plaintiff provided his cell phone number only for verification purposes, that provision of the cell number cannot be equated to consent to receive automated refill reminders on his cell phone.
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